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Job Title
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Recruitment & Workforce Operations Specialist
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Reports To
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Team Leader/ Assistant Operations Manager
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Role Overview
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The Recruitment & Workforce Operations Specialist will support high-volume recruitment and workforce management activities for Australia's light industrial sector.
This role is responsible for sourcing and screening candidates, conducting pre-screens, coordinating interviews, maintaining candidate pipelines, and supporting workforce management activities to ensure client staffing requirements are met efficiently.
The ideal candidate will be highly organised, adaptable, and comfortable working in a fast-paced environment where recruitment and operational priorities may change daily.
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Responsibilities
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- Recruitment & Candidate Management
- Review and screen applications against client requirements.
- Conduct candidate pre-screens and suitability assessments.
- Shortlist qualified candidates and coordinate interviews.
- Build and maintain talent pipelines for ongoing workforce needs.
- Follow up with candidates regarding registrations, onboarding, and compliance requirements.
- Maintain accurate candidate records within Vincere and internal systems.
- Workforce Operations & Management
- Support workforce planning and fulfilment activities.
- Manage worker availability and workforce allocation.
- Assist with rostering and workforce coverage requirements.
- Coordinate workforce communication regarding assignments, availability, and attendance.
- Monitor workforce attendance and escalate operational concerns where required.
- Support urgent staffing requirements and workforce continuity.
- Operational Support
- Work closely with the Australian onshore team to meet client workforce requirements.
- Ensure compliance with recruitment and operational processes.
- Maintain high levels of accuracy, responsiveness, and customer service.
- Strong communication and relationship management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong organisational skills and attention to detail.
- Experience using ATS, CRM, or workforce management systems.
- JobAdder experience is advantageous.
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Qualifications, Experience & Required Skills
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Work Schedule
This role supports Australian operations and requires flexibility to work across rotating shifts based on business requirements, including early morning, daytime, and afternoon/evening schedules.
Ideal Candidate Attributes
- Adaptable and flexible.
- Proactive and solution-oriented.
- Strong sense of accountability and ownership.
- Comfortable working in high-volume environments.
- Process-driven with excellent follow-through.
- Team-oriented with a customer-focused mindset.
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Other Information
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- Job Location: Manila, Philippines
- Job Timings: Any 9 hours between 12 am to 12 noon OR 10am to 9pm Manila time
- Holidays: APAC
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